How is Coronavirus (COVID-19) Affecting Us?

The Safety of Our Customers & Employees is Our #1 Priority

In the response to the sustained and elevated risks of the coronavirus (COVID-19), the Online Flooring Store is monitoring the situation closely. As a company, we are following all current guidelines provided by the World Health Organisation and Australian Government.

The safety of our customers and employees during this time is paramount.

Our Showroom Remains Open

Our Tweed Heads South showroom is currently open during the following hours:

1. Monday to Friday – 9am to 4pm
2. Saturday – 9am to 12pm

We are offering the same high quality of customer service during this period. If you have any questions regarding any of our products, please call 1300 702 201, email info@onlineflooringstore.com.au or use the live chat feature on the bottom right of the screen. We’re ready to help you at any time.

Is Coronavirus Affecting Shipments and Online Orders?

• 99% of our products are in stock and remain unaffected by coronavirus
• The 1% that are affected will display a clear message on individual product pages
• Shipping times remain unaffected at this time

Have Any Questions?

If you have any questions about the impact of COVID-19 on our business, please don’t hesitate to contact us. Together, we hope to get through this testing period in the best way possible.

Thank you for your understanding,
The Online Flooring Store Team