Customer Reviews & Testimonials - Online Flooring Store

SEE WHY WE'RE AUSTRALIA'S #1 IN FLOORING

Don't just take our word that our flooring selection is the best available in Australia. Before purchasing that new flooring you've had your eye on, we suggest reading through the reviews of previous Online Flooring Store customers. We pull every review straight from our Google My Business/Maps listing without editing to them in any way. The Online Flooring Store values the honest opinions of each and every one of our loyal customers.

These 100% real reviews let you know just how satisfied you can be with our flooring products (should you decide to purchase them in the future). These customer testimonals can help give you the confidence to try a new type of flooring or a bold, new colour and style. So, instead of taking our opinions as the ultimate truth, listen to our happy customers.

Online Flooring Store

Average customer rating:
4.9
34 reviews

Nicole Miller

05:51 21 Feb 20

Rang Raquel from the Online Flooring Store to discuss the Summit hybrid planks. Have to say, the customer service is A+. She's really friendly and addressed all the questions I had about this type of flooring.read more

Bo Creek

05:40 21 Feb 20

We recently contact online flooring to look at some vinyl planks for our new renovation. We live in SA so couldn’t view the samples, but with Raquels help and lots of photos etc we were able to select the right product for us. She was fantastic and easy to deal with. We got a fantastic price and delivery didn’t take long at all. Absolutely love our new flooring. I highly recommend this business to all my friends.read more

Dominika Ricardi

07:24 12 Dec 19

I contacted Raquel a few weeks ago regarding some hybrid flooring. As we live in FNQ she sent us some samples and we were impressed with the quality, colour and value for money. She also arranged best price shipping for us and we can’t wait to start laying. Thank you for your prompt and professional service.read more

Rebekah Satchwill

23:41 02 Nov 19

Recently contacted Raquel with questions on some hybrid flooring, she was so helpful and answered all my little questions with very prompt email responses. Communication was really easy and within a day my order was placed and confirmed. Wonderful service, would recommend to anyone looking for flooring!read more

Torey Clarke

19:34 04 Oct 19

I am extremely happy with the service online flooring company provided me. Raquel answered all of my queries very promptly and made the process of buying online effortless. Their prices are very competitive and I highly recommend using this company.read more

Toni Ryan

21:40 20 Aug 19

Excellent value, helpful, knowledgeable, attention to detail and prompt delivery available. Personal service at this store. Thank you Raquel for effortlessly laying planks out for us to view colour tones and patterns, this was so appreciated! We travelled an hour from NNSW to see the options, range available and purchased on the day. Decided to enjoy another trip to Tweed and collect the next week as the order was only for one room and understandably all stock can't be held on site. Very happy with our discount and the whole process was straight forward and professional. Thanks also to Dean & Rachel who helped load the planks for us on the day.read more

zoe rohl

12:56 20 Aug 19

My partner and myself would like to thank Dean and Raquel from Online Flooring store for there help in transforming our home we are over the moon thanks guysread more

Alix Mcmillan

22:30 02 Jul 19

Absolutely loving my new floors! I called the 1300 number and spoke to a lovely lady named Raquel. I live locally so I came into the showroom, met Raquel and she helped me pick out my new Pinnacle hybrid floors. She even gave me an awesome discount. So happy with the product and service ?read more

Judy Day

14:29 17 May 19

A big thanks to the team at online flooring store for delivering my vinyl planks so quickly!!

gavin james

08:06 11 May 19

Love my new Pinnacle Hybrids, great product and fantastic company to deal with. Thanks again guys!

Adam Taylor

13:44 02 May 19

Online flooring Store were great to deal with. My new aspire hybrid Flooring looks sensational. Couldn't be happier

Simone Tunbridge

04:17 05 Feb 19

I first met Dean when he worked at Carpet Court Southport. I was looking at floor coverings for my house renovation. The job was a 100% success! I was so impressed with his knowledge and professionalism. You could tell he had been in the industry a long time. Dean knew & understood the trend cycle with regards to colours and textures, he just wasn't following the latest reality home reno show products. When it came to replacing the floating floorboards of my investment property, he was the only person I was going to call on. He suggested Innovation 5mm planks. I could not be happier with how the floor looks. As usual, the entire smooth process from start to finish. I recommend Online Flooring Store to all my friends.read more

Rob Peeler

01:44 22 Jan 19

Just wanted to give the online flooring team a shout out. I rang up inquiring about loose lay vinyl planks for our living area. Dean guided me through the process. After looking at the ranges, we want with Gabon Nut Loose lay planks. We couldn't be happier with the service and prompt delivery times. They even had a good floor layer we would use in our area who did a great job with the installation. Highly Recommend.read more

eric bailey

00:10 20 Nov 18

Very professional. Found them on line. They are not the cheapest but there not that most expensive. I chose a floor i like from some samples. they came out to install the floor an they told me we had to grind floor before they will installl the flooring. They didn't charge extra for grinding. Then start installing new floor. Then they told me it was faulty so the rip it up. The gave a few choices for the floor that were very similar at no extra charge. Once i came home to the competed job i was very happy. It turn out better except.read more

George Ivanovski

05:32 28 Oct 18

The future of the flooring industry. Did you ever feel like you were running around in circles when it comes to your flooring options and the lack of communication from start to finish. Well look no further. Your choice of floorcoverings Your choice of qualified tradesmen You are in the drivers seat when it comes to how you want your coverings installed. A1 service, delivery to your doorstep with a smile and a great looking finish. What more could you ask for.read more

Rochelle Mahoney

10:56 27 Oct 18

We recently had the hybrid vinyl floor planks applied over existing tiles and what a transformation,??? We are so impressed with the quality of the product and with the guys who installed them. They look Fabulous! They have modernised our home as they are softer, waterproof, heat resistant and not slippery. Thank you Dean for your wonderful and professional service. Your knowledge and assistance was extremely helpful. We are very appreciative to you for making the entire experience so easy & pleasant. We would highly recommend you guys for any flooring job.read more

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Online Flooring Store are a family operated business that is wholly Australian owned and operated. We provide industry leading service and the highest quality products.

Email: info@onlineflooringstore.com.au
Phone: 1300 702 201
ABN: 68625139068

Address:
4/3 Machinery Drive
Tweed Heads South
NSW 2486