Dean Billett is our resident flooring expert. He has an impressive 28 years of experience working in the flooring industry. While working in various areas of the industry, he has accumulated a wealth of knowledge related to all aspects of flooring. Plus, he's definitely picked up a few good tips and tricks while he was at it! One look at his articles on our website, and you will instantly be able to tell the true depth of his passion for flooring.
Dean's Experience & Expertise
Dean got his start in the flooring industry at just 16 years old, when he became an apprentice carpet and vinyl layer. After concluding his apprenticeship, Dean moved into sales, before realising his dream of co-owning and running his own flooring store. He has been able to spend time helping customers find exactly the type of flooring they were looking for and sharing his knowledge of flooring with his employees. Over the years, Dean has personally overseen the training of 10 apprentices and continues to spread his passion for the flooring industry.
It was during this time that Dean saw a major gap in the flooring retail sector. Traditionally, home and business owners interested in buying flooring went to brick-and-mortar stores. But the world is rapidly moving towards more and more online options, which is where the Online Flooring Store began. He hopes to bring everything he has learned about flooring to people all over Australia through his online store.
Best online experience. Such a friendly family owned business. Always contacted me promptly to help with my enquiry. Organized freight down to northern NSW using a local courier which saved me heaps of money. And even after I purchased helped me with finding the products we needed to lay the flooring. Only had one hiccup with PayPal - which was PayPal’s fault but Raquel helped with that asap issuing a refund through PayPal so that I could just pay them directly instead. This was all done so quickly so it didn’t affect my timeline in getting the flooring.The flooring is amazing ! Everything we hoped for and more. And such an amazing price! Will definitely be ordering more through this company. Look no further !
00:51 26 Jul 19
We cannot recommend the Online Flooring Store highly enough. The service is extraordinary from first contact to delivery and the value is real!!
09:51 19 Jul 19
Just want to say how happy I am with the whole process of buying our new floors. We were on a tight budget and knew what we wanted. We did some research online and found The Online Flooring Store. They were really helpful and gave us a great price on our AquaPlank laminate floors. To save extra cash we were able to pick up direct from the supplier in Melbourne. OFS also put us in contact with a local installer. He came out and gave us a quote and we dealt with him directly. Everything ran smoothly. We couldn’t be happier. Thanks again!
07:38 16 Jul 19
22:30 02 Jul 19
Absolutely loving my new floors! I called the 1300 number and spoke to a lovely lady named Raquel. I live locally so I came into the showroom, met Raquel and she helped me pick out my new Pinnacle hybrid floors. She even gave me an awesome discount. So happy with the product and service 😊
04:57 28 Jun 19
Wonderful service and delivery to southern NSW
18:42 29 May 19
Nice people to deal with. Great service!!
14:29 17 May 19
A big thanks to the team at online flooring store for delivering my vinyl planks so quickly!!
08:06 11 May 19
Love my new Pinnacle Hybrids, great product and fantastic company to deal with. Thanks again guys!
08:53 07 May 19
Thanks again for the quick delivery and great product.
13:44 02 May 19
Online flooring Store were great to deal with. My new aspire hybrid Flooring looks sensational. Couldn't be happier
04:17 05 Feb 19
I first met Dean when he worked at Carpet Court Southport. I was looking at floor coverings for my house renovation. The job was a 100% success! I was so impressed with his knowledge and professionalism. You could tell he had been in the industry a long time. Dean knew & understood the trend cycle with regards to colours and textures, he just wasn't following the latest reality home reno show products. When it came to replacing the floating floorboards of my investment property, he was the only person I was going to call on.He suggested Innovation 5mm planks. I could not be happier with how the floor looks. As usual, the entire smooth process from start to finish. I recommend Online Flooring Store to all my friends.
01:44 22 Jan 19
Just wanted to give the online flooring team a shout out. I rang up inquiring about loose lay vinyl planks for our living area. Dean guided me through the process. After looking at the ranges, we want with Gabon Nut Loose lay planks. We couldn't be happier with the service and prompt delivery times. They even had a good floor layer we would use in our area who did a great job with the installation. Highly Recommend.
23:31 21 Jan 19
Terrible service, inquired twice about some planks I required urgently but apparently had better things to do. Will take my money elsewhere!
00:10 20 Nov 18
Very professional.Found them on line. They are not the cheapest but there not that most expensive. I chose a floor i like from some samples. they came out to install the floor an they told me we had to grind floor before they will installl the flooring. They didn't charge extra for grinding. Then start installing new floor. Then they told me it was faulty so the rip it up. The gave a few choices for the floor that were very similar at no extra charge. Once i came home to the competed job i was very happy. It turn out better except.
07:10 19 Nov 18
Great job laying carpet tiles to finish off our office space, and was able to do job next day after quoting.
01:08 11 Nov 18
Amazing work, attention to detail. Highly recommended.
05:32 28 Oct 18
The future of the flooring industry. Did you ever feel like you were running around in circles when it comes to your flooring options and the lack of communication from start to finish. Well look no further.Your choice of floorcoveringsYour choice of qualified tradesmenYou are in the drivers seat when it comes to how you want your coverings installed.A1 service, delivery to your doorstep with a smile and a great looking finish.What more could you ask for.
10:56 27 Oct 18
We recently had the hybrid vinyl floor planks applied over existing tiles and what a transformation,😁😁😁We are so impressed with the quality of the product and with the guys who installed them.They look Fabulous! They have modernised our home as they are softer, waterproof, heat resistant and not slippery.Thank you Dean for your wonderful and professional service. Your knowledge and assistance was extremely helpful. We are very appreciative to you for making the entire experience so easy & pleasant.We would highly recommend you guys for any flooring job.
09:55 27 Oct 18
Timber flooring delivered to my door in no time at all, friendly service all the way through and great quality at a reasonable price!